Privacy Policy

Last updated: 15-11-2025

Welcome to Ground Zero X (“Company”, “we”, “our”, “us”).
We are committed to protecting your personal information and respecting your privacy.
This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website https://www.groundzerox.com, purchase our services, or interact with us.

1. Information We Collect

A. Information You Provide Directly

We may collect:

Your full name
Email address
Phone number
Billing address
Payment information (handled securely by Razorpay)
Messages or inquiries you submit through forms
Details entered during booking or purchasing membership programs

B. Automatically Collected Data

When you visit our website, we may automatically collect:

IP address
Browser type
Device details
Pages visited
Cookies & usage data

This helps us improve user experience and website performance.

2. How We Use Your Information

We use your information to:

Provide FX mentorship, music training & other services
Process payments & subscriptions
Send confirmations, updates, or customer support responses
Improve website performance and user experience
Maintain safety, security & fraud-prevention
Comply with legal and financial regulations

We never sell or trade your information.

3. Payment & Financial Information

All payments made on Ground Zero X are processed securely through Razorpay.
We do not store or access your full payment details such as card numbers or UPI PIN.

Razorpay may collect:

Name
Email
Phone number
Payment details
Billing/shipping info

Refer Razorpay’s privacy policy for more details.

4. Sharing of Information

We may share information only with:

Payment processors (Razorpay)
Website providers (Wix)
Legal authorities, if required by law

We do NOT sell your data to advertisers or third parties.

5. Cookies & Tracking Technologies

We use cookies to:

Improve website performance
Save your preferences
Understand user behavior
Analyze traffic

You can disable cookies in your browser settings, but some features may not work.

6. Data Security

We use encryption, secure servers, and SSL protection to safeguard your data.
Although no system is 100% secure, we follow industry-standard practices to protect your information.

7. Your Rights

You have the right to:

Access your data
Request corrections
Request deletion of your data
Opt-out of promotional emails

To exercise any of these rights, contact us at:
📧 [your email here]

8. Third-Party Links

Our website may contain links to external websites.
We are not responsible for their privacy practices.

9. Changes to This Policy

We may update this Privacy Policy from time to time.
The “Last updated” date at the top will be revised accordingly.

10. Contact Information

For questions or concerns about this Privacy Policy, please contact us:

📧 Email: support@groundzerox.com
🌐 Website: www.groundzerox.com